Want to be a smart account manager and make a real impact?
Account managers are important for the success of any business. They don’t just sit behind a computer all day, typing long emails furiously. They tackle the major problems that eventually drive growth and boost a company’s revenue. Interestingly, 40% of B2B customers who are completely satisfied with their AM are more engaged than the ones who are not.
But scoring your dream AM job starts with creating a stellar resume, which can be tough. Don’t worry because our detailed article walks you through it all; the basics of how to write an account manager resume, with additional tips and tricks for a better impact. The best part? We’ve also shared four examples for you to craft an engaging account manager CV today.
Let’s begin!
Decoding the Role of an Account Manager
An account manager is basically a middleman between a company and its customers.
They spend a significant portion of their time dealing with the clients’ problems to ensure customer satisfaction. But, that’s not only it. By spotting upselling and cross-selling opportunities, negotiating contracts, and surpassing sales goals, account managers can also help generate income.
However, retaining customers – keeping them happy and coming back for more – is a significant aspect of their work. An account manager’s job responsibilities entail cultivating close bonds with clients and offering impeccable assistance which eventually enhances the company’s standing.
Designing Your Account Manager Resume: A Step-by-Step Guide
Contact Information
- Clearly list your full name, phone number, email address, and LinkedIn profile (if applicable).
- Use a professional email address, avoiding playful or overly casual ones.
Professional Account Manager Summary Or Objective
- Opt for a captivating opening statement, or a hook, that completely draws the attention of the recruiter.
- Talk about your strongest suit such as sales-driving strategies, problem-solving, and relationship-building skills.
- Instead of explaining your work, go for metrics to really demonstrate your impact. For instance, “increased revenue by 20%” or “reduced customer churn by 15%.”
- Don’t just forward a general CV for every job. Read the account manager job description carefully and tailor the resume to the job’s particular requirements.
Example
An account manager who excels at building strong client relationships and boosting exceptional revenue. With a strategic approach to account planning, negotiation, and problem-solving, I’ve consistently exceeded sales targets and enhanced customer satisfaction.
Account Manager Skills Section
Think about it for a second; Is there a particular skill that makes you different from other candidates? Because here’s the thing; recruiters have too many CVs and too little time to go through them all. It takes them about 7.4 seconds to decide whether a CV is worth it or not. That’s why, make sure that your CV is highly distinguished with a well-organized skills section that clearly focuses on your winning qualities.
Grouping Skills
- Technical Skills: Project management tools, data analysis tools, CRM software.
- Interpersonal Skills: Active listening, problem-solving, relationship-building, communication, and mediation, among others.
Example
Technical Skills
- Salesforce
- HubSpot
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project Management Tools (Asana, Trello)
Interpersonal Skills
- Strong communication and interpersonal skills
- Excellent interpersonal and communication abilities
- Proficient at problem-solving and negotiation
- Ability to forge trusty bonds with both internal teams and clients
Read More :- Unique Skills To Include In Resume
Work Experience
There are so many ways you can enter your work experience. But, the most commonly used one is reverse chronological order – writing your most recent employment on the list followed by the one before it, and so on. Here are a few tips to ensure that your work experience clearly exhibits your talent and expertise:
- Clearly state the job title and the entire name of the organization.
- Don’t forget to list down all your major and minor tasks and responsibilities in bullet points for enhanced readability.
- Want to create an impact? Talk about your achievements in metrics to highlight your contribution and success to your former workplaces.
Example
Account Manager Dates
[Company Name], [City, State]
- Developed and executed account plans to achieve revenue targets.
- Increased client retention rate by 15% through proactive account management.
- Successfully negotiated contracts and pricing agreements with key clients.
- Collaborated with cross-functional teams to deliver exceptional customer experiences.
Read More :- Work Section Of A Resume
Education Section
- Add the degree, major, school, and graduation year of your recent level of education.
- Include any relevant account manager certifications, such as those in project management, sales, or account management that may help you score bonus points with the recruiter.
Read More :- Education Section In Resume
Example
Bachelor of Business Administration
[University Name], [City, State], [Year]
Certifications:
- Certified Sales Professional (CSP)
Additional Sections (Optional)
- Professional affiliations: Don’t forget to mention if you are a member of any professional associations such as societies or communities pertinent to your role as an AM.
- Volunteer Experience: Emphasize volunteer activities that exhibit community involvement, leadership, or teamwork.
- Honors & Awards: Highlight any honors or recommendations you have obtained.
Tips for Mastering the Account Manager Cover Letter
Do you know that 38% of recruiters believe that a well-written cover letter can actually lead to a callback?
Adding a cover letter might actually be the push that compels the company to consider you for the role. Don’t know how to write a cover letter? No need to fret; we’ve got some incredible tips to help you pen a letter that demonstrates your excitement for the job:
- Don’t ever make the mistake of copy-pasting the generalized letter. Customize it for a particular position.
- Express your interest in the company. Do some research about their recent milestones and discuss how their values align with your career objectives.
- Mention your experiences and pertinent talents that fit the employment requirements.
- Use metrics and KPIs to illustrate your contribution to your former workplaces.
- Proofread and edit the cover letter with Grammarly to ensure there are zero typos and grammar mistakes.
Account Manager Resume Examples For Any Experience Level
Creating an organized resume from scratch can be intimidating. To make it easier for you, we have developed 4 account manager CV templates, starting from entry to mid and senior level. All you have to do is input the necessary details that showcase your skills without any unnecessary hassle!
Account Manager Resume Template
[Your Name] 123 Main Street, Anytown, CA 12345 (555) 555-5555 fullname@email.com
Summary
Passionate Account Manager with [Insert Number] years of experience. I excel at understanding client needs, exceeding sales goals, and driving business success. Along the way, I’ve developed a solid set of skills including, [Insert a list of major and minor skills such as communication, sales, negotiation, technical know-how, etc]
Work Experience
Account Manager [Start Date] – [End Date]
[Company Name], [City]
- Attained [Insert Percentage] annual revenue increase while organizing a portfolio of [Insert Number] clients.
- [Insert Amount] worth of business deal was successfully negotiated and closed.
- Adapted successful account management techniques to raise client retention and satisfaction.
- Worked together with interdisciplinary teams to provide outstanding customer service.
- Tracked customer interactions and managed sales pipelines using [Insert CRM software].
[Previous Relevant Position] [Start Date] – [End Date]
[Company Name], [City, State]
- [Relevant achievements and responsibilities]
Education
[Degree Name]
[University Name], [City, State] [Year]
Skills
- List of technical skills, e.g., CRM software, sales tools, data analysis
- List of soft skills, e.g., communication, negotiation, problem-solving, time management
Certifications (Optional)
- [Certification Name]
Awards
- [Award Name]
Entry-Level Account Manager Resume Sample
Account Manager 123 Main Street, Anytown, CA 12345 (555) 555-5555 fullname@email.com
Objective
Looking for a position as an entry-level account manager to employ my excellent organizational and interpersonal skills to create sustainable customer connections and support the development of the company.
Education
Bachelor of Business Administration
University Name, Year
Relevant Coursework: Marketing Principles, Sales Management, Customer Relationship Management, Business Communication
Skills
- Strong communication and interpersonal skills
- Proficient in Microsoft Office Suite
- Basic knowledge of CRM software
- Time management and organizational skills
- Problem-solving and critical thinking abilities
Experience
Customer Service Representative January 2020 – Present
[Company Name], [City, State]
- Handled customer inquiries and resolved issues efficiently.
- Assisted with product demonstrations and provided technical support.
- Up-sold and cross-sold products and services.
Mid-Level Account Manager Resume Sample
Account Manager 123 Main Street, Anytown, CA 12345 (555) 555-5555 fullname@email.com
Professional Summary
Innovative account manager with over five years of expertise in client relationship management and growth. Track record of surpassing sales targets, and bolstering revenue, while strengthening client loyalty.
Work Experience
Account Manager January 2020 – Present
[Company Name], [City, State]
- Managed a portfolio of high-value accounts, generating over [Insert Number] million in annual revenue.
- Increased client retention rate by [Insert Number]% through proactive account management.
- Successfully negotiated and closed complex deals, exceeding sales quotas.
Account Executive April 2018 – December 2019
[Company Name], [City, State]
- Developed and executed effective sales strategies to acquire new clients.
- Built strong relationships with key decision-makers at client organizations.
- Provided excellent customer service and support.
Senior-Level Account Manager Resume Sample
Senior Account Manager 123 Main Street, Anytown, CA 12345 (555) 555-5555 fullname@email.com
Executive Summary
Seasoned Account Manager with a proven track record of driving revenue growth and building long-term client relationships. Expertise in strategic account planning, team leadership, and complex negotiations. Proven ability to lead high-performing teams and deliver exceptional results.
Work Experience
Senior Account Manager January 2020 – Present
[Company Name], [City, State]
- Led a team of account managers to achieve record-breaking sales performance.
- Developed and implemented a strategic account plan to increase market share by [Insert Number]%.
- Negotiated multi-million dollar contracts with key clients.
Pro Tip: 68% of individuals with a well-structured and visually appealing CV tend to land their dream job in only a span of 90 days! Let Resume Star create a powerful CV that impresses your recruiters and wins you the job!
Tips To Landing Your Dream Account Manager Job with a Killer Resume
Creating a CV can feel like walking on eggshells; one wrong move could shatter your job prospects. Here are a few tips to employ and common mistakes to avoid while crafting an account manager CV.
| Tips for a Stellar Resume | Mistakes to Avoid |
| Start bullet points with strong action verbs such as “achieved,” “advised,” “led,” and “implemented.” | Avoid using jargon unusual to your industry that not everyone can understand and instead use straightforward, simple language. |
| To show your influence, use data and metrics. For instance, “Increased sales by 20%” and “Reduced customer complaints by 15%.” | Avoid extraneous details that could divert the reader and instead concentrate on pertinent experiences and abilities. |
| Make your CV unique for every job application by emphasizing your most suitable skills and qualities. | Steer clear of generic templates that fail to highlight your special skills. Adapt your CV to the position you’re applying for and your unique account manager experience. |
| To highlight your technical and soft skills, don’t forget to create a skills section. For applicant tracking system (ATS) optimization, use keywords from the job description. | Provide concrete examples of your achievements rather than general terms like “great” or “excellent.” |
| Use a tidy, businesslike format with bullet points and distinct titles. Throughout your resume, use the same font and size. (Times New Roman, Arial, and 10–12 points) | Make sure your resume is free of typos and grammatical problems by carefully going over it. You can use free tools such as Grammarly, for editing the resume and cover letter. |
| Don’t use unprofessional email addresses like “cutekitten@email.com.” Instead, choose a professional one that contains your name. | Don’t ignore the readability and formatting of the CV. Make sure that there aren’t too many bold, italics, or underlined characters. |
Final Thoughts
If you’re a people person with a knack for problem-solving, then account management could be a rewarding career path. That’s why we have created a complete, step-by-step guide with examples and samples to help you create an account manager resume that’s sure to win you a callback.
Still, feeling anxious and don’t want to take any risks? We completely understand you! MyResumeStar’s automated algorithm can create a CV for you that effectively exhibits your abilities and lands you the job of your dreams. Contact us today!