Collections Agent Resume Templates: Your Path to Success

Elevate your job application with our expertly crafted Collections Agent resume templates. Perfect for any level of experience, these modern resume templates are designed to be ATS friendly and easy to customize. Download free resume templates word today and take the first step towards your dream job.

Why Use Our Templates

  • Professionally designed layouts that enhance your chances of landing an interview.
  • ATS friendly resume templates ensure your application passes automated screenings.
  • Editable Word resume templates give you full control to tailor your resume to your unique qualifications.
  • Download free resume templates that are easy to use and visually appealing.

How to Choose Your Level

Select the right resume template based on your career stage:

  • Entry-Level: Ideal for recent graduates or individuals with limited experience.
  • Mid-Career: Best for professionals with several years of experience in collections.
  • Senior: Designed for seasoned experts or individuals in managerial roles.

Entry-Level Collections Agent Resume Templates

John Doe
Contact
  • (123) 456-7890
  • john.doe@example.com
  • Los Angeles, CA 90001
SKILLS
  • Customer Service
  • Communication Skills
  • Problem Solving
  • Data Entry
  • Time Management
  • Negotiation
  • Attention to Detail
  • Team Collaboration
SUMMARY
Motivated and detail-oriented recent graduate with a strong desire to start a career in collections. Excellent communication and problem-solving skills, with a proven ability to handle customer inquiries effectively.
WORK EXPERIENCE
Customer Service Representative
Jun 2022 – Present
XYZ Corp
Los Angeles, CA
  • Managed customer inquiries and resolved issues, leading to a 15% increase in customer satisfaction ratings.
  • Assisted in the collection of overdue payments, contributing to a 10% reduction in outstanding accounts.
Intern
Jan 2022 – May 2022
ABC Financial Services
Los Angeles, CA
  • Supported collections team by organizing client accounts and preparing reports for overdue payments.
  • Learned effective collection techniques and customer communication strategies.
EDUCATION
Bachelor’s Degree: Business Administration
Jan 2022
University of California, Los Angeles, CA
Selected: AR13M2-steelblue

Steel Blue ModernProfessionalTwo-Column

A clean and modern two-column resume template featuring a deep steel blue header with white text for the candidate’s name. The left sidebar contains contact details and skills on a light grey background, while the main content area showcases summary, work experience, and education with clear section headings and ample white space.

Why This Template

Steel Blue provides a professional and organized layout that balances visual appeal with readability. The strong header draws immediate attention to your name, while the sidebar enables quick scanning of contact and skills. Its clear hierarchy guides recruiters smoothly through your career highlights.

Key Features

  • Bold steel blue header for name visibility
  • Two-column layout for organized content
  • Sidebar for quick access to contact and skills
  • Clear section headings for easy navigation
  • Generous white space for readability
  • ATS friendly format
  • Editable in Microsoft Word and exportable to DOCX, PDF, TXT
Use This Template
John Doe
Contact
  • (123) 456-7890
  • john.doe@example.com
  • Los Angeles, CA 90001
SKILLS
  • Customer Service
  • Communication Skills
  • Problem Solving
  • Data Entry
  • Time Management
  • Negotiation
  • Attention to Detail
  • Team Collaboration
SUMMARY
Motivated and detail-oriented recent graduate with a strong desire to start a career in collections. Excellent communication and problem-solving skills, with a proven ability to handle customer inquiries effectively.
WORK EXPERIENCE
Customer Service Representative
Jun 2022 – Present
XYZ Corp
Los Angeles, CA
  • Managed customer inquiries and resolved issues, leading to a 15% increase in customer satisfaction ratings.
  • Assisted in the collection of overdue payments, contributing to a 10% reduction in outstanding accounts.
Intern
Jan 2022 – May 2022
ABC Financial Services
Los Angeles, CA
  • Supported collections team by organizing client accounts and preparing reports for overdue payments.
  • Learned effective collection techniques and customer communication strategies.
EDUCATION
Bachelor’s Degree: Business Administration
Jan 2022
University of California, Los Angeles, CA
Steel Blue
A clean and modern two-column resume template featuring a deep steel blue header with white text for the candidate’s name. The left sidebar contains contact details and skills on a light grey background, while the main content area showcases summary, work experience, and education with clear section headings and ample white space..
EDUCATION
Bachelor’s Degree
Business Administration
University of California Los Angeles, CA
Jan 2022
CONTACT
  • (123) 456-7890
  • john.doe@example.com
  • Los Angeles, CA, 90001
John Doe
SUMMARY
Motivated and detail-oriented recent graduate with a strong desire to start a career in collections. Excellent communication and problem-solving skills, with a proven ability to handle customer inquiries effectively.
WORK EXPERIENCE
Jun 2022 – Present
Customer Service Representative
XYZ Corp
  • Managed customer inquiries and resolved issues, leading to a 15% increase in customer satisfaction ratings.
  • Assisted in the collection of overdue payments, contributing to a 10% reduction in outstanding accounts.
Jan 2022 – May 2022
Intern
ABC Financial Services
  • Supported collections team by organizing client accounts and preparing reports for overdue payments.
  • Learned effective collection techniques and customer communication strategies.
PROFESSIONAL SKILLS
  • Customer Service
  • Problem Solving
  • Time Management
  • Attention to Detail
  • Communication Skills
  • Data Entry
  • Negotiation
  • Team Collaboration
Sunlit Shadow
A striking two-column resume template featuring a bold yellow header that prominently displays the candidate’s name. The left sidebar with a dark background presents education and contact information in a clean, organized manner.
John Doe
  • (123) 456-7890
  • Los Angeles, CA, 90001
  • john.doe@example.com
SUMMARY
Motivated and detail-oriented recent graduate with a strong desire to start a career in collections. Excellent communication and problem-solving skills, with a proven ability to handle customer inquiries effectively.
PROFESSIONAL SKILLS
  • Customer Service
  • Problem Solving
  • Time Management
  • Attention to Detail
  • Communication Skills
  • Data Entry
  • Negotiation
  • Team Collaboration
WORK EXPERIENCE
Customer Service Representative
Jun 2022 – Present
XYZ Corp
Los Angeles, CA
  • Managed customer inquiries and resolved issues, leading to a 15% increase in customer satisfaction ratings.
  • Assisted in the collection of overdue payments, contributing to a 10% reduction in outstanding accounts.
Intern
Jan 2022 – May 2022
ABC Financial Services
Los Angeles, CA
  • Supported collections team by organizing client accounts and preparing reports for overdue payments.
  • Learned effective collection techniques and customer communication strategies.
EDUCATION
Bachelor’s Degree: Business Administration
Jan 2022
University of California, Los Angeles, CA
Copper Edge
A clean and professional single-column resume template featuring bold copper-colored header bars framing the candidate’s name at the top and footer sections. The layout emphasizes clarity and organization with clearly separated sections for Summary, Professional Skills, Work Experience, and Education, all set against a crisp white background..
CONTACT
  • (123) 456-7890
  • john.doe@example.com
  • Los Angeles, CA, 90001
SKILLS
  • Customer Service
  • Communication Skills
  • Problem Solving
  • Data Entry
  • Time Management
  • Negotiation
  • Attention to Detail
  • Team Collaboration
John Doe
SUMMARY
Motivated and detail-oriented recent graduate with a strong desire to start a career in collections. Excellent communication and problem-solving skills, with a proven ability to handle customer inquiries effectively.
WORK EXPERIENCE
Customer Service Representative
Jun 2022 – Present
XYZ Corp
Los Angeles, CA
  • Managed customer inquiries and resolved issues, leading to a 15% increase in customer satisfaction ratings.
  • Assisted in the collection of overdue payments, contributing to a 10% reduction in outstanding accounts.
Intern
Jan 2022 – May 2022
ABC Financial Services
Los Angeles, CA
  • Supported collections team by organizing client accounts and preparing reports for overdue payments.
  • Learned effective collection techniques and customer communication strategies.
EDUCATION
Bachelor’s Degree: Business Administration
Jan 2022
University of California, Los Angeles, CA
Seafoam Breeze
A clean and fresh two-column resume template featuring a soft seafoam green sidebar that highlights contact information and skills. The main white content area displays summary, work experience, and education with clear headings and bullet points.
John Doe
CONTACT
  • (123) 456-7890
  • john.doe@example.com
  • Los Angeles, CA, 90001
SKILLS
  • Customer Service
  • Communication Skills
  • Problem Solving
  • Data Entry
  • Time Management
  • Negotiation
  • Attention to Detail
  • Team Collaboration
SUMMARY
Motivated and detail-oriented recent graduate with a strong desire to start a career in collections. Excellent communication and problem-solving skills, with a proven ability to handle customer inquiries effectively.
WORK EXPERIENCE
Customer Service Representative
Jun 2022 – Present
XYZ Corp
Los Angeles, CA
  • Managed customer inquiries and resolved issues, leading to a 15% increase in customer satisfaction ratings.
  • Assisted in the collection of overdue payments, contributing to a 10% reduction in outstanding accounts.
Intern
Jan 2022 – May 2022
ABC Financial Services
Los Angeles, CA
  • Supported collections team by organizing client accounts and preparing reports for overdue payments.
  • Learned effective collection techniques and customer communication strategies.
EDUCATION
Bachelor’s Degree: Business Administration
Jan 2022
University of California, Los Angeles, CA
Crimson Slate
A bold and modern two-column resume template featuring a striking crimson sidebar that contains contact and skills sections. The main content area uses a clean white background to present the candidate’s name, summary, work experience, and education clearly.

Mid-Career Collections Agent Resume Templates

Jane Smith
  • (987) 654-3210
  • jane.smith@example.com
  • San Francisco, CA, 94101
SKILLS
  • Collections Management
  • Negotiation Skills
  • Conflict Resolution
  • Customer Relations
  • Account Reconciliation
  • Data Analysis
  • Time Management
  • Compliance Knowledge
SUMMARY
Results-driven Collections Agent with over 5 years of experience in managing accounts receivable and negotiating payment arrangements. Strong ability to build rapport with clients and resolve disputes effectively.
WORK EXPERIENCE
Collections Agent
Mar 2019 – Present
Finance Solutions Inc.
San Francisco, CA
  • Achieved a collection rate of 90%, exceeding company targets by 20% over the past year.
  • Developed payment plans for clients, resulting in a 30% decrease in delinquent accounts.
Collections Specialist
Jan 2018 – Feb 2019
Credit Union Services
San Francisco, CA
  • Conducted outreach to clients with overdue accounts, successfully recovering over $150,000 in debt.
  • Collaborated with the legal team to escalate unresolved accounts, reducing time to resolution by 25%.
EDUCATION
Associate’s Degree: Finance
Jan 2017
City College of San Francisco, San Francisco, CA
certifications
  • Certified Collections Specialist (CCS) – ACA International – 2018
Selected: JK031

Slate Vertical ProfessionalTwo-ColumnClean

A professional two-column resume template featuring a clean vertical sidebar on the left with skills clearly listed, and a spacious right main section for summary, work experience, and education. The candidate’s name is prominently displayed in a light gray header spanning the top, with contact details arranged neatly alongside icons in the sidebar for easy scanning.

Why This Template

Slate Vertical provides a balanced, easy-to-navigate layout that highlights your skills and experience effectively. The sidebar’s vertical alignment of key skills and contact info lets recruiters quickly assess your qualifications, while the main content area offers plenty of room for detailed work history and education.

Key Features

  • Vertical sidebar for skills and contact information
  • Light gray header with bold candidate name
  • Clear section headers and bullet points in main content
  • Use of icons for contact details for visual clarity
  • Well-organized content for easy recruiter scanning
  • Suitable for administrative, clerical, and office roles
  • Fully editable in Microsoft Word and exportable to PDF/DOCX/TXT
  • Designed with ATS compatibility
Use This Template
Jane Smith
  • (987) 654-3210
  • jane.smith@example.com
  • San Francisco, CA, 94101
SKILLS
  • Collections Management
  • Negotiation Skills
  • Conflict Resolution
  • Customer Relations
  • Account Reconciliation
  • Data Analysis
  • Time Management
  • Compliance Knowledge
SUMMARY
Results-driven Collections Agent with over 5 years of experience in managing accounts receivable and negotiating payment arrangements. Strong ability to build rapport with clients and resolve disputes effectively.
WORK EXPERIENCE
Collections Agent
Mar 2019 – Present
Finance Solutions Inc.
San Francisco, CA
  • Achieved a collection rate of 90%, exceeding company targets by 20% over the past year.
  • Developed payment plans for clients, resulting in a 30% decrease in delinquent accounts.
Collections Specialist
Jan 2018 – Feb 2019
Credit Union Services
San Francisco, CA
  • Conducted outreach to clients with overdue accounts, successfully recovering over $150,000 in debt.
  • Collaborated with the legal team to escalate unresolved accounts, reducing time to resolution by 25%.
EDUCATION
Associate’s Degree: Finance
Jan 2017
City College of San Francisco, San Francisco, CA
certifications
  • Certified Collections Specialist (CCS) – ACA International – 2018
Slate Vertical
A professional two-column resume template featuring a clean vertical sidebar on the left with skills clearly listed, and a spacious right main section for summary, work experience, and education. The candidate’s name is prominently displayed in a light gray header spanning the top, with contact details arranged neatly alongside icons in the sidebar for easy scanning..
Jane Smith
Contact
  • (987) 654-3210
  • jane.smith@example.com
  • San Francisco, CA 94101
Skills
  • Collections Management
  • Negotiation Skills
  • Conflict Resolution
  • Customer Relations
  • Account Reconciliation
  • Data Analysis
  • Time Management
  • Compliance Knowledge
Summary
Results-driven Collections Agent with over 5 years of experience in managing accounts receivable and negotiating payment arrangements. Strong ability to build rapport with clients and resolve disputes effectively.
Work Experience
Collections Agent
Mar 2019 – Present
Finance Solutions Inc.
San Francisco, CA
  • Achieved a collection rate of 90%, exceeding company targets by 20% over the past year.
  • Developed payment plans for clients, resulting in a 30% decrease in delinquent accounts.
Collections Specialist
Jan 2018 – Feb 2019
Credit Union Services
San Francisco, CA
  • Conducted outreach to clients with overdue accounts, successfully recovering over $150,000 in debt.
  • Collaborated with the legal team to escalate unresolved accounts, reducing time to resolution by 25%.
Education
Associate’s Degree: Finance
Jan 2017
City College of San Francisco, San Francisco, CA
certifications
  • Certified Collections Specialist (CCS) – ACA International – 2018
Ocean Breeze
A vibrant and professional two-column resume template featuring a bright azure header and sidebar. The left sidebar neatly organizes contact information and skills on a light azure background, while the right main section highlights the summary, work experience, and education with clean typography and clear headings..
Jane Smith
CONTACT
  • (987) 654-3210
  • jane.smith@example.com
  • San Francisco, CA, 94101
SKILLS
  • Collections Management
  • Negotiation Skills
  • Conflict Resolution
  • Customer Relations
  • Account Reconciliation
  • Data Analysis
  • Time Management
  • Compliance Knowledge
SUMMARY
Results-driven Collections Agent with over 5 years of experience in managing accounts receivable and negotiating payment arrangements. Strong ability to build rapport with clients and resolve disputes effectively.
WORK EXPERIENCE
Collections Agent
Mar 2019 – Present
Finance Solutions Inc.
  • Achieved a collection rate of 90%, exceeding company targets by 20% over the past year.
  • Developed payment plans for clients, resulting in a 30% decrease in delinquent accounts.
Collections Specialist
Jan 2018 – Feb 2019
Credit Union Services
  • Conducted outreach to clients with overdue accounts, successfully recovering over $150,000 in debt.
  • Collaborated with the legal team to escalate unresolved accounts, reducing time to resolution by 25%.
EDUCATION
Associate’s Degree: Finance
Jan 2017
City College of San Francisco, San Francisco, CA
certifications
  • Certified Collections Specialist (CCS) – ACA International – 2018
Slate Box
A modern and professional two-column resume template featuring a dark slate header box with the candidate’s name prominently displayed. The left sidebar contains contact information and skills, separated by thin lines, while the right main section presents summary, work experience, and education in a clean and organized layout..
Jane Smith
Contact
  • (987) 654-3210
  • jane.smith@example.com
  • San Francisco, CA 94101
SKILLS
  • Collections Management
  • Negotiation Skills
  • Conflict Resolution
  • Customer Relations
  • Account Reconciliation
  • Data Analysis
  • Time Management
  • Compliance Knowledge
SUMMARY
Results-driven Collections Agent with over 5 years of experience in managing accounts receivable and negotiating payment arrangements. Strong ability to build rapport with clients and resolve disputes effectively.
WORK EXPERIENCE
Collections Agent
Mar 2019 – Present
Finance Solutions Inc.
San Francisco, CA
  • Achieved a collection rate of 90%, exceeding company targets by 20% over the past year.
  • Developed payment plans for clients, resulting in a 30% decrease in delinquent accounts.
Collections Specialist
Jan 2018 – Feb 2019
Credit Union Services
San Francisco, CA
  • Conducted outreach to clients with overdue accounts, successfully recovering over $150,000 in debt.
  • Collaborated with the legal team to escalate unresolved accounts, reducing time to resolution by 25%.
EDUCATION
Associate’s Degree: Finance
Jan 2017
City College of San Francisco, San Francisco, CA
certifications
  • Certified Collections Specialist (CCS) – ACA International – 2018
Deep Teal
A modern and professional two-column resume template featuring a deep teal header and sidebar. The sidebar neatly organizes contact information and skills, while the main content area uses a clean white background with clear section headers and well-structured bullet points for summary, work experience, and education..
SUMMARY
Results-driven Collections Agent with over 5 years of experience in managing accounts receivable and negotiating payment arrangements. Strong ability to build rapport with clients and resolve disputes effectively.
CONTACT
  • (987) 654-3210
  • jane.smith@example.com
  • San Francisco, CA, 94101
SKILLS
  • Collections Management
  • Negotiation Skills
  • Conflict Resolution
  • Customer Relations
  • Account Reconciliation
  • Data Analysis
  • Time Management
  • Compliance Knowledge
Jane Smith
WORK EXPERIENCE
Collections Agent
Mar 2019 – Present
Finance Solutions Inc.
San Francisco, CA
  • Achieved a collection rate of 90%, exceeding company targets by 20% over the past year.
  • Developed payment plans for clients, resulting in a 30% decrease in delinquent accounts.
Collections Specialist
Jan 2018 – Feb 2019
Credit Union Services
San Francisco, CA
  • Conducted outreach to clients with overdue accounts, successfully recovering over $150,000 in debt.
  • Collaborated with the legal team to escalate unresolved accounts, reducing time to resolution by 25%.
EDUCATION
Associate’s Degree: Finance
Jan 2017
City College of San Francisco, San Francisco, CA
certifications
  • Certified Collections Specialist (CCS) – ACA International – 2018
Aqua Flow
A fresh and modern two-column resume template featuring soft teal abstract shapes in the background that add visual interest without overpowering the content. The left sidebar presents summary, contact information, and skills on a muted teal background, while the right main section clearly displays work experience and education with clean typography and clear section headers..

Senior Collections Agent Resume Templates

Michael Johnson
(555) 123-4567 | New York, NY, 10001 | michael.johnson@example.com
SUMMARY
Seasoned Collections Manager with over 10 years of experience in debt recovery and team leadership. Proven track record of implementing effective collection strategies that enhance revenue and reduce write-offs.
PROFESSIONAL SKILLS
  • Leadership
  • Risk Management
  • Financial Analysis
  • Negotiation Skills
  • Strategic Planning
  • Team Development
  • Regulatory Compliance
  • Data-Driven Decision Making
WORK EXPERIENCE
Collections Manager
Jan 2016 – Present
National Debt Recovery
New York, NY
  • Led a team of 15 collections agents, achieving a 95% success rate in debt recovery over the last three years.
  • Implemented data analytics to streamline collections processes, resulting in a 40% increase in operational efficiency.
Senior Collections Agent
Jan 2012 – Dec 2015
Global Finance Corp.
New York, NY
  • Achieved top agent status for three consecutive years, recovering over $1 million in overdue accounts.
  • Trained and mentored new hires, improving their performance metrics by an average of 25% within the first six months.
EDUCATION
Bachelor’s Degree: Business Management
Jan 2011
New York University, New York, NY
certifications
  • Certified Credit and Collection Professional (CCCP) – NACM – 2013
Selected: PR051

Golden Accent ElegantProfessionalSingle-Column

An elegant and professional single-column resume template featuring a clean white background with gold accent highlights for section headers and the candidate’s last name. The layout emphasizes clarity and structure with well-defined sections for summary, professional skills, work experience, and education. This template balances sophistication with readability.

Why This Template

Golden Accent offers a refined resume design that combines subtle luxury with professional simplicity. The gold highlights create visual interest without overwhelming content, while the clean layout ensures recruiters can easily navigate your qualifications. Ideal for professionals aiming to convey both competence and style.

Key Features

  • Single-column layout for focused and linear reading
  • Gold accent color highlights candidate’s last name and section headers
  • Clear typography and spacing for enhanced readability
  • Well-organized sections with bullet points for skills and experience
  • Professional and sophisticated aesthetic
  • Suitable for business, administrative, and corporate roles
  • Editable in Microsoft Word and exportable to PDF/DOCX/TXT
  • Designed with ATS compatibility in mind
Use This Template
Michael Johnson
(555) 123-4567 | New York, NY, 10001 | michael.johnson@example.com
SUMMARY
Seasoned Collections Manager with over 10 years of experience in debt recovery and team leadership. Proven track record of implementing effective collection strategies that enhance revenue and reduce write-offs.
PROFESSIONAL SKILLS
  • Leadership
  • Risk Management
  • Financial Analysis
  • Negotiation Skills
  • Strategic Planning
  • Team Development
  • Regulatory Compliance
  • Data-Driven Decision Making
WORK EXPERIENCE
Collections Manager
Jan 2016 – Present
National Debt Recovery
New York, NY
  • Led a team of 15 collections agents, achieving a 95% success rate in debt recovery over the last three years.
  • Implemented data analytics to streamline collections processes, resulting in a 40% increase in operational efficiency.
Senior Collections Agent
Jan 2012 – Dec 2015
Global Finance Corp.
New York, NY
  • Achieved top agent status for three consecutive years, recovering over $1 million in overdue accounts.
  • Trained and mentored new hires, improving their performance metrics by an average of 25% within the first six months.
EDUCATION
Bachelor’s Degree: Business Management
Jan 2011
New York University, New York, NY
certifications
  • Certified Credit and Collection Professional (CCCP) – NACM – 2013
Golden Accent
An elegant and professional single-column resume template featuring a clean white background with gold accent highlights for section headers and the candidate’s last name. The layout emphasizes clarity and structure with well-defined sections for summary, professional skills, work experience, and education.
Michael Johnson
  • (555) 123-4567
  • New York, NY, 10001
  • michael.johnson@example.com
SUMMARY
Seasoned Collections Manager with over 10 years of experience in debt recovery and team leadership. Proven track record of implementing effective collection strategies that enhance revenue and reduce write-offs.
PROFESSIONAL SKILLS
  • Leadership
  • Risk Management
  • Financial Analysis
  • Negotiation Skills
  • Strategic Planning
  • Team Development
  • Regulatory Compliance
  • Data-Driven Decision Making
WORK EXPERIENCE
Collections Manager
Jan 2016 – Present
National Debt Recovery
New York, NY
  • Led a team of 15 collections agents, achieving a 95% success rate in debt recovery over the last three years.
  • Implemented data analytics to streamline collections processes, resulting in a 40% increase in operational efficiency.
Senior Collections Agent
Jan 2012 – Dec 2015
Global Finance Corp.
New York, NY
  • Achieved top agent status for three consecutive years, recovering over $1 million in overdue accounts.
  • Trained and mentored new hires, improving their performance metrics by an average of 25% within the first six months.
EDUCATION
Bachelor’s Degree: Business Management
Jan 2011
New York University
New York, NY
certifications
  • Certified Credit and Collection Professional (CCCP) – NACM – 2013
Slate Grey
A minimalist and highly professional single-column resume template featuring a clean layout with black typography on a white background. The candidate’s name is prominently displayed in a large, bold font at the top left, with contact details elegantly placed right below.
  • (555) 123-4567
  • michael.johnson@example.com
  • New York, NY, 10001
SKILLS
  • Leadership
  • Strategic Planning
  • Risk Management
  • Team Development
  • Financial Analysis
  • Regulatory Compliance
  • Negotiation Skills
  • Data-Driven Decision Making
Michael Johnson
SUMMARY
Seasoned Collections Manager with over 10 years of experience in debt recovery and team leadership. Proven track record of implementing effective collection strategies that enhance revenue and reduce write-offs.
WORK EXPERIENCE
Collections Manager
Jan 2016 – Present
National Debt Recovery
New York, NY
  • Led a team of 15 collections agents, achieving a 95% success rate in debt recovery over the last three years.
  • Implemented data analytics to streamline collections processes, resulting in a 40% increase in operational efficiency.
Senior Collections Agent
Jan 2012 – Dec 2015
Global Finance Corp.
New York, NY
  • Achieved top agent status for three consecutive years, recovering over $1 million in overdue accounts.
  • Trained and mentored new hires, improving their performance metrics by an average of 25% within the first six months.
EDUCATION
Bachelor’s Degree: Business Management
Jan 2011
New York University, New York, NY
certifications
  • Certified Credit and Collection Professional (CCCP) – NACM – 2013
Monochrome Edge
A sleek and modern two-column resume template featuring a striking black sidebar with white text for contact information and skills. The main content area is clean and white, presenting summary, work experience, and education with clear headings and well-organized bullet points.
Michael Johnson
  • (555) 123-4567
  • New York, NY, 10001
  • michael.johnson@example.com
SUMMARY
Seasoned Collections Manager with over 10 years of experience in debt recovery and team leadership. Proven track record of implementing effective collection strategies that enhance revenue and reduce write-offs.
PROFESSIONAL SKILLS
  • Leadership
  • Risk Management
  • Financial Analysis
  • Negotiation Skills
  • Strategic Planning
  • Team Development
  • Regulatory Compliance
  • Data-Driven Decision Making
WORK EXPERIENCE
Collections Manager
Jan 2016 – Present
National Debt Recovery
New York, NY
  • Led a team of 15 collections agents, achieving a 95% success rate in debt recovery over the last three years.
  • Implemented data analytics to streamline collections processes, resulting in a 40% increase in operational efficiency.
Senior Collections Agent
Jan 2012 – Dec 2015
Global Finance Corp.
New York, NY
  • Achieved top agent status for three consecutive years, recovering over $1 million in overdue accounts.
  • Trained and mentored new hires, improving their performance metrics by an average of 25% within the first six months.
EDUCATION
Bachelor’s Degree: Business Management
Jan 2011
New York University, New York, NY
certifications
  • Certified Credit and Collection Professional (CCCP) – NACM – 2013
Storm Grey
A clean and professional single-column resume template featuring subtle grey tones and dotted lines to separate sections. The candidate’s name is prominently displayed at the top in a modern sans-serif font, with contact information neatly arranged underneath.

Editable Word & PDF Templates

Our editable Word resume templates allow you to easily customize your information. Simply download the template, open it in Microsoft Word, and start personalizing your resume to match your skills and experiences.

Editable Google Docs Templates

For those who prefer working with a cloud-based system, check out our Google docs resume template. It’s perfect for easy collaboration and access from anywhere.

Tips & FAQs

Design and ATS Tips

  • Use clear headings and bullet points to make your resume easy to read.
  • Incorporate industry-specific keywords to enhance ATS compatibility.
  • Keep your formatting consistent for a professional appearance.

FAQs

What is an ATS friendly resume?

An ATS friendly resume is designed to be easily read by Applicant Tracking Systems, which scan resumes for specific keywords and formatting.

Can I edit the resume templates?

Yes, our templates are fully editable in Word and Google Docs, allowing you to customize them to fit your qualifications.

Are there free resume templates available?

Yes, we offer a selection of free resume templates, along with premium options for more advanced designs.

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