Enhance your job application with our stunning concierge resume templates word designed for every career stage. Whether you’re looking for free resume templates or editable Word resume templates, our modern options ensure you stand out in a competitive job market.


Why Use Our Templates

  • Access professionally designed and ATS friendly resume templates to boost your chances of landing an interview.
  • Download free resume templates that are easy to edit in Word, making customization a breeze.
  • Choose from a variety of modern resume templates tailored for the concierge industry.
  • Save time with our user-friendly designs that cater to different experience levels, from entry-level to senior positions.

How to Choose Your Level

When selecting a template, consider your career stage. Entry-level templates are great for recent graduates or those new to the field. Mid-career templates suit professionals with several years of experience, while senior templates are designed for seasoned experts looking to highlight their extensive skills and accomplishments.


Entry-Level Concierge Resume Templates

Jane Doe
Contact
  • (123) 456-7890
  • jane.doe@example.com
  • Springfield, IL 62701
SKILLS
  • Customer Service
  • Communication
  • Problem Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Basic Computer Skills
  • Team Collaboration
SUMMARY
Enthusiastic and customer-oriented individual seeking an entry-level concierge position. Eager to provide exceptional service and support to enhance guest experiences. Strong communication skills with a passion for hospitality.
WORK EXPERIENCE
Guest Services Associate
Jan 2023 – Present
ABC Hotel
Springfield, IL
  • Assisted guests with check-in and check-out processes, ensuring a smooth experience.
  • Responded to guest inquiries and resolved issues promptly, enhancing satisfaction.
Intern
Jun 2022 – Dec 2022
XYZ Resorts
Springfield, IL
  • Supported concierge team in managing guest requests and bookings.
  • Developed knowledge of local attractions and services to provide recommendations.
EDUCATION
Associate Degree: Hospitality Management
Jan 2022
Springfield Community College, Springfield, IL
Selected: AR13M2-steelblue

Steel Blue ModernProfessionalTwo-Column

A clean and modern two-column resume template featuring a deep steel blue header with white text for the candidate’s name. The left sidebar contains contact details and skills on a light grey background, while the main content area showcases summary, work experience, and education with clear section headings and ample white space.

Why This Template

Steel Blue provides a professional and organized layout that balances visual appeal with readability. The strong header draws immediate attention to your name, while the sidebar enables quick scanning of contact and skills. Its clear hierarchy guides recruiters smoothly through your career highlights.

Key Features

  • Bold steel blue header for name visibility
  • Two-column layout for organized content
  • Sidebar for quick access to contact and skills
  • Clear section headings for easy navigation
  • Generous white space for readability
  • ATS friendly format
  • Editable in Microsoft Word and exportable to DOCX, PDF, TXT
Use This Template
Jane Doe
Contact
  • (123) 456-7890
  • jane.doe@example.com
  • Springfield, IL 62701
SKILLS
  • Customer Service
  • Communication
  • Problem Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Basic Computer Skills
  • Team Collaboration
SUMMARY
Enthusiastic and customer-oriented individual seeking an entry-level concierge position. Eager to provide exceptional service and support to enhance guest experiences. Strong communication skills with a passion for hospitality.
WORK EXPERIENCE
Guest Services Associate
Jan 2023 – Present
ABC Hotel
Springfield, IL
  • Assisted guests with check-in and check-out processes, ensuring a smooth experience.
  • Responded to guest inquiries and resolved issues promptly, enhancing satisfaction.
Intern
Jun 2022 – Dec 2022
XYZ Resorts
Springfield, IL
  • Supported concierge team in managing guest requests and bookings.
  • Developed knowledge of local attractions and services to provide recommendations.
EDUCATION
Associate Degree: Hospitality Management
Jan 2022
Springfield Community College, Springfield, IL
Steel Blue
A clean and modern two-column resume template featuring a deep steel blue header with white text for the candidate’s name. The left sidebar contains contact details and skills on a light grey background, while the main content area showcases summary, work experience, and education with clear section headings and ample white space..
EDUCATION
Associate Degree
Hospitality Management
Springfield Community College Springfield, IL
Jan 2022
CONTACT
  • (123) 456-7890
  • jane.doe@example.com
  • Springfield, IL, 62701
Jane Doe
SUMMARY
Enthusiastic and customer-oriented individual seeking an entry-level concierge position. Eager to provide exceptional service and support to enhance guest experiences. Strong communication skills with a passion for hospitality.
WORK EXPERIENCE
Jan 2023 – Present
Guest Services Associate
ABC Hotel
  • Assisted guests with check-in and check-out processes, ensuring a smooth experience.
  • Responded to guest inquiries and resolved issues promptly, enhancing satisfaction.
Jun 2022 – Dec 2022
Intern
XYZ Resorts
  • Supported concierge team in managing guest requests and bookings.
  • Developed knowledge of local attractions and services to provide recommendations.
PROFESSIONAL SKILLS
  • Customer Service
  • Problem Solving
  • Attention to Detail
  • Basic Computer Skills
  • Communication
  • Time Management
  • Multitasking
  • Team Collaboration
Sunlit Shadow
A striking two-column resume template featuring a bold yellow header that prominently displays the candidate’s name. The left sidebar with a dark background presents education and contact information in a clean, organized manner.
Jane Doe
  • (123) 456-7890
  • Springfield, IL, 62701
  • jane.doe@example.com
SUMMARY
Enthusiastic and customer-oriented individual seeking an entry-level concierge position. Eager to provide exceptional service and support to enhance guest experiences. Strong communication skills with a passion for hospitality.
PROFESSIONAL SKILLS
  • Customer Service
  • Problem Solving
  • Attention to Detail
  • Basic Computer Skills
  • Communication
  • Time Management
  • Multitasking
  • Team Collaboration
WORK EXPERIENCE
Guest Services Associate
Jan 2023 – Present
ABC Hotel
Springfield, IL
  • Assisted guests with check-in and check-out processes, ensuring a smooth experience.
  • Responded to guest inquiries and resolved issues promptly, enhancing satisfaction.
Intern
Jun 2022 – Dec 2022
XYZ Resorts
Springfield, IL
  • Supported concierge team in managing guest requests and bookings.
  • Developed knowledge of local attractions and services to provide recommendations.
EDUCATION
Associate Degree: Hospitality Management
Jan 2022
Springfield Community College, Springfield, IL
Copper Edge
A clean and professional single-column resume template featuring bold copper-colored header bars framing the candidate’s name at the top and footer sections. The layout emphasizes clarity and organization with clearly separated sections for Summary, Professional Skills, Work Experience, and Education, all set against a crisp white background..
CONTACT
  • (123) 456-7890
  • jane.doe@example.com
  • Springfield, IL, 62701
SKILLS
  • Customer Service
  • Communication
  • Problem Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Basic Computer Skills
  • Team Collaboration
Jane Doe
SUMMARY
Enthusiastic and customer-oriented individual seeking an entry-level concierge position. Eager to provide exceptional service and support to enhance guest experiences. Strong communication skills with a passion for hospitality.
WORK EXPERIENCE
Guest Services Associate
Jan 2023 – Present
ABC Hotel
Springfield, IL
  • Assisted guests with check-in and check-out processes, ensuring a smooth experience.
  • Responded to guest inquiries and resolved issues promptly, enhancing satisfaction.
Intern
Jun 2022 – Dec 2022
XYZ Resorts
Springfield, IL
  • Supported concierge team in managing guest requests and bookings.
  • Developed knowledge of local attractions and services to provide recommendations.
EDUCATION
Associate Degree: Hospitality Management
Jan 2022
Springfield Community College, Springfield, IL
Seafoam Breeze
A clean and fresh two-column resume template featuring a soft seafoam green sidebar that highlights contact information and skills. The main white content area displays summary, work experience, and education with clear headings and bullet points.
Jane Doe
CONTACT
  • (123) 456-7890
  • jane.doe@example.com
  • Springfield, IL, 62701
SKILLS
  • Customer Service
  • Communication
  • Problem Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Basic Computer Skills
  • Team Collaboration
SUMMARY
Enthusiastic and customer-oriented individual seeking an entry-level concierge position. Eager to provide exceptional service and support to enhance guest experiences. Strong communication skills with a passion for hospitality.
WORK EXPERIENCE
Guest Services Associate
Jan 2023 – Present
ABC Hotel
Springfield, IL
  • Assisted guests with check-in and check-out processes, ensuring a smooth experience.
  • Responded to guest inquiries and resolved issues promptly, enhancing satisfaction.
Intern
Jun 2022 – Dec 2022
XYZ Resorts
Springfield, IL
  • Supported concierge team in managing guest requests and bookings.
  • Developed knowledge of local attractions and services to provide recommendations.
EDUCATION
Associate Degree: Hospitality Management
Jan 2022
Springfield Community College, Springfield, IL
Crimson Slate
A bold and modern two-column resume template featuring a striking crimson sidebar that contains contact and skills sections. The main content area uses a clean white background to present the candidate’s name, summary, work experience, and education clearly.

Mid-Career Concierge Resume Templates

John Smith
  • (987) 654-3210
  • john.smith@example.com
  • Chicago, IL, 60601
SKILLS
  • Guest Relations
  • Event Coordination
  • Local Knowledge
  • Conflict Resolution
  • Reservation Management
  • Communication Skills
  • Time Management
  • Team Leadership
SUMMARY
Dedicated concierge with over 5 years of experience in luxury hotel environments. Proven track record of exceeding guest expectations through personalized service and insightful recommendations. Adept at managing multiple tasks while maintaining a high level of professionalism.
WORK EXPERIENCE
Concierge
Mar 2019 – Present
Luxury Hotel Group
Chicago, IL
  • Developed personalized itineraries for guests, resulting in a 20% increase in satisfaction ratings.
  • Managed VIP guest requests, ensuring exceptional service and attention to detail.
Front Desk Agent
Jan 2017 – Feb 2019
City Center Inn
Chicago, IL
  • Handled guest check-ins and check-outs efficiently, improving overall front desk operations.
  • Resolved guest complaints effectively, leading to a 15% reduction in negative feedback.
EDUCATION
Bachelor’s Degree: Hospitality Management
May 2016
University of Chicago, Chicago, IL
certifications
  • Certified Hospitality Concierge – AHLEI – 2020
Selected: JK031

Slate Vertical ProfessionalTwo-ColumnClean

A professional two-column resume template featuring a clean vertical sidebar on the left with skills clearly listed, and a spacious right main section for summary, work experience, and education. The candidate’s name is prominently displayed in a light gray header spanning the top, with contact details arranged neatly alongside icons in the sidebar for easy scanning.

Why This Template

Slate Vertical provides a balanced, easy-to-navigate layout that highlights your skills and experience effectively. The sidebar’s vertical alignment of key skills and contact info lets recruiters quickly assess your qualifications, while the main content area offers plenty of room for detailed work history and education.

Key Features

  • Vertical sidebar for skills and contact information
  • Light gray header with bold candidate name
  • Clear section headers and bullet points in main content
  • Use of icons for contact details for visual clarity
  • Well-organized content for easy recruiter scanning
  • Suitable for administrative, clerical, and office roles
  • Fully editable in Microsoft Word and exportable to PDF/DOCX/TXT
  • Designed with ATS compatibility
Use This Template
John Smith
  • (987) 654-3210
  • john.smith@example.com
  • Chicago, IL, 60601
SKILLS
  • Guest Relations
  • Event Coordination
  • Local Knowledge
  • Conflict Resolution
  • Reservation Management
  • Communication Skills
  • Time Management
  • Team Leadership
SUMMARY
Dedicated concierge with over 5 years of experience in luxury hotel environments. Proven track record of exceeding guest expectations through personalized service and insightful recommendations. Adept at managing multiple tasks while maintaining a high level of professionalism.
WORK EXPERIENCE
Concierge
Mar 2019 – Present
Luxury Hotel Group
Chicago, IL
  • Developed personalized itineraries for guests, resulting in a 20% increase in satisfaction ratings.
  • Managed VIP guest requests, ensuring exceptional service and attention to detail.
Front Desk Agent
Jan 2017 – Feb 2019
City Center Inn
Chicago, IL
  • Handled guest check-ins and check-outs efficiently, improving overall front desk operations.
  • Resolved guest complaints effectively, leading to a 15% reduction in negative feedback.
EDUCATION
Bachelor’s Degree: Hospitality Management
May 2016
University of Chicago, Chicago, IL
certifications
  • Certified Hospitality Concierge – AHLEI – 2020
Slate Vertical
A professional two-column resume template featuring a clean vertical sidebar on the left with skills clearly listed, and a spacious right main section for summary, work experience, and education. The candidate’s name is prominently displayed in a light gray header spanning the top, with contact details arranged neatly alongside icons in the sidebar for easy scanning..
John Smith
Contact
  • (987) 654-3210
  • john.smith@example.com
  • Chicago, IL 60601
Skills
  • Guest Relations
  • Event Coordination
  • Local Knowledge
  • Conflict Resolution
  • Reservation Management
  • Communication Skills
  • Time Management
  • Team Leadership
Summary
Dedicated concierge with over 5 years of experience in luxury hotel environments. Proven track record of exceeding guest expectations through personalized service and insightful recommendations. Adept at managing multiple tasks while maintaining a high level of professionalism.
Work Experience
Concierge
Mar 2019 – Present
Luxury Hotel Group
Chicago, IL
  • Developed personalized itineraries for guests, resulting in a 20% increase in satisfaction ratings.
  • Managed VIP guest requests, ensuring exceptional service and attention to detail.
Front Desk Agent
Jan 2017 – Feb 2019
City Center Inn
Chicago, IL
  • Handled guest check-ins and check-outs efficiently, improving overall front desk operations.
  • Resolved guest complaints effectively, leading to a 15% reduction in negative feedback.
Education
Bachelor’s Degree: Hospitality Management
May 2016
University of Chicago, Chicago, IL
certifications
  • Certified Hospitality Concierge – AHLEI – 2020
Ocean Breeze
A vibrant and professional two-column resume template featuring a bright azure header and sidebar. The left sidebar neatly organizes contact information and skills on a light azure background, while the right main section highlights the summary, work experience, and education with clean typography and clear headings..
John Smith
CONTACT
  • (987) 654-3210
  • john.smith@example.com
  • Chicago, IL, 60601
SKILLS
  • Guest Relations
  • Event Coordination
  • Local Knowledge
  • Conflict Resolution
  • Reservation Management
  • Communication Skills
  • Time Management
  • Team Leadership
SUMMARY
Dedicated concierge with over 5 years of experience in luxury hotel environments. Proven track record of exceeding guest expectations through personalized service and insightful recommendations. Adept at managing multiple tasks while maintaining a high level of professionalism.
WORK EXPERIENCE
Concierge
Mar 2019 – Present
Luxury Hotel Group
  • Developed personalized itineraries for guests, resulting in a 20% increase in satisfaction ratings.
  • Managed VIP guest requests, ensuring exceptional service and attention to detail.
Front Desk Agent
Jan 2017 – Feb 2019
City Center Inn
  • Handled guest check-ins and check-outs efficiently, improving overall front desk operations.
  • Resolved guest complaints effectively, leading to a 15% reduction in negative feedback.
EDUCATION
Bachelor’s Degree: Hospitality Management
May 2016
University of Chicago, Chicago, IL
certifications
  • Certified Hospitality Concierge – AHLEI – 2020
Slate Box
A modern and professional two-column resume template featuring a dark slate header box with the candidate’s name prominently displayed. The left sidebar contains contact information and skills, separated by thin lines, while the right main section presents summary, work experience, and education in a clean and organized layout..
John Smith
Contact
  • (987) 654-3210
  • john.smith@example.com
  • Chicago, IL 60601
SKILLS
  • Guest Relations
  • Event Coordination
  • Local Knowledge
  • Conflict Resolution
  • Reservation Management
  • Communication Skills
  • Time Management
  • Team Leadership
SUMMARY
Dedicated concierge with over 5 years of experience in luxury hotel environments. Proven track record of exceeding guest expectations through personalized service and insightful recommendations. Adept at managing multiple tasks while maintaining a high level of professionalism.
WORK EXPERIENCE
Concierge
Mar 2019 – Present
Luxury Hotel Group
Chicago, IL
  • Developed personalized itineraries for guests, resulting in a 20% increase in satisfaction ratings.
  • Managed VIP guest requests, ensuring exceptional service and attention to detail.
Front Desk Agent
Jan 2017 – Feb 2019
City Center Inn
Chicago, IL
  • Handled guest check-ins and check-outs efficiently, improving overall front desk operations.
  • Resolved guest complaints effectively, leading to a 15% reduction in negative feedback.
EDUCATION
Bachelor’s Degree: Hospitality Management
May 2016
University of Chicago, Chicago, IL
certifications
  • Certified Hospitality Concierge – AHLEI – 2020
Deep Teal
A modern and professional two-column resume template featuring a deep teal header and sidebar. The sidebar neatly organizes contact information and skills, while the main content area uses a clean white background with clear section headers and well-structured bullet points for summary, work experience, and education..
SUMMARY
Dedicated concierge with over 5 years of experience in luxury hotel environments. Proven track record of exceeding guest expectations through personalized service and insightful recommendations. Adept at managing multiple tasks while maintaining a high level of professionalism.
CONTACT
  • (987) 654-3210
  • john.smith@example.com
  • Chicago, IL, 60601
SKILLS
  • Guest Relations
  • Event Coordination
  • Local Knowledge
  • Conflict Resolution
  • Reservation Management
  • Communication Skills
  • Time Management
  • Team Leadership
John Smith
WORK EXPERIENCE
Concierge
Mar 2019 – Present
Luxury Hotel Group
Chicago, IL
  • Developed personalized itineraries for guests, resulting in a 20% increase in satisfaction ratings.
  • Managed VIP guest requests, ensuring exceptional service and attention to detail.
Front Desk Agent
Jan 2017 – Feb 2019
City Center Inn
Chicago, IL
  • Handled guest check-ins and check-outs efficiently, improving overall front desk operations.
  • Resolved guest complaints effectively, leading to a 15% reduction in negative feedback.
EDUCATION
Bachelor’s Degree: Hospitality Management
May 2016
University of Chicago, Chicago, IL
certifications
  • Certified Hospitality Concierge – AHLEI – 2020
Aqua Flow
A fresh and modern two-column resume template featuring soft teal abstract shapes in the background that add visual interest without overpowering the content. The left sidebar presents summary, contact information, and skills on a muted teal background, while the right main section clearly displays work experience and education with clean typography and clear section headers..

Senior Concierge Resume Templates

Emily Johnson
(555) 123-4567 | Los Angeles, CA, 90001 | emily.johnson@example.com
SUMMARY
Highly experienced concierge with over 10 years in the hospitality industry, specializing in high-end service delivery and guest relations. Proven ability to lead teams and create memorable experiences for diverse clientele. Expertise in managing complex requests with discretion and efficiency.
PROFESSIONAL SKILLS
  • Leadership
  • Luxury Service
  • Event Planning
  • Budget Management
  • Client Retention
  • Crisis Management
  • Negotiation
  • Team Development
WORK EXPERIENCE
Head Concierge
Jan 2018 – Present
Grand Luxury Hotel
Los Angeles, CA
  • Led a team of 10 concierges, enhancing service delivery that resulted in a 30% increase in guest satisfaction scores.
  • Established partnerships with local businesses, providing exclusive offers to guests, increasing local engagement.
Concierge Supervisor
Jun 2014 – Dec 2017
Elite Resort & Spa
Los Angeles, CA
  • Trained and mentored new concierge staff, fostering a culture of excellence in customer service.
  • Implemented a guest feedback system that improved service delivery and reduced complaints by 25%.
EDUCATION
Bachelor’s Degree: Business Administration
Jan 2013
University of California, Los Angeles, CA
certifications
  • Certified Hotel Concierge – Les Clefs d’Or – 2019
Selected: PR051

Golden Accent ElegantProfessionalSingle-Column

An elegant and professional single-column resume template featuring a clean white background with gold accent highlights for section headers and the candidate’s last name. The layout emphasizes clarity and structure with well-defined sections for summary, professional skills, work experience, and education. This template balances sophistication with readability.

Why This Template

Golden Accent offers a refined resume design that combines subtle luxury with professional simplicity. The gold highlights create visual interest without overwhelming content, while the clean layout ensures recruiters can easily navigate your qualifications. Ideal for professionals aiming to convey both competence and style.

Key Features

  • Single-column layout for focused and linear reading
  • Gold accent color highlights candidate’s last name and section headers
  • Clear typography and spacing for enhanced readability
  • Well-organized sections with bullet points for skills and experience
  • Professional and sophisticated aesthetic
  • Suitable for business, administrative, and corporate roles
  • Editable in Microsoft Word and exportable to PDF/DOCX/TXT
  • Designed with ATS compatibility in mind
Use This Template
Emily Johnson
(555) 123-4567 | Los Angeles, CA, 90001 | emily.johnson@example.com
SUMMARY
Highly experienced concierge with over 10 years in the hospitality industry, specializing in high-end service delivery and guest relations. Proven ability to lead teams and create memorable experiences for diverse clientele. Expertise in managing complex requests with discretion and efficiency.
PROFESSIONAL SKILLS
  • Leadership
  • Luxury Service
  • Event Planning
  • Budget Management
  • Client Retention
  • Crisis Management
  • Negotiation
  • Team Development
WORK EXPERIENCE
Head Concierge
Jan 2018 – Present
Grand Luxury Hotel
Los Angeles, CA
  • Led a team of 10 concierges, enhancing service delivery that resulted in a 30% increase in guest satisfaction scores.
  • Established partnerships with local businesses, providing exclusive offers to guests, increasing local engagement.
Concierge Supervisor
Jun 2014 – Dec 2017
Elite Resort & Spa
Los Angeles, CA
  • Trained and mentored new concierge staff, fostering a culture of excellence in customer service.
  • Implemented a guest feedback system that improved service delivery and reduced complaints by 25%.
EDUCATION
Bachelor’s Degree: Business Administration
Jan 2013
University of California, Los Angeles, CA
certifications
  • Certified Hotel Concierge – Les Clefs d’Or – 2019
Golden Accent
An elegant and professional single-column resume template featuring a clean white background with gold accent highlights for section headers and the candidate’s last name. The layout emphasizes clarity and structure with well-defined sections for summary, professional skills, work experience, and education.
Emily Johnson
  • (555) 123-4567
  • Los Angeles, CA, 90001
  • emily.johnson@example.com
SUMMARY
Highly experienced concierge with over 10 years in the hospitality industry, specializing in high-end service delivery and guest relations. Proven ability to lead teams and create memorable experiences for diverse clientele. Expertise in managing complex requests with discretion and efficiency.
PROFESSIONAL SKILLS
  • Leadership
  • Luxury Service
  • Event Planning
  • Budget Management
  • Client Retention
  • Crisis Management
  • Negotiation
  • Team Development
WORK EXPERIENCE
Head Concierge
Jan 2018 – Present
Grand Luxury Hotel
Los Angeles, CA
  • Led a team of 10 concierges, enhancing service delivery that resulted in a 30% increase in guest satisfaction scores.
  • Established partnerships with local businesses, providing exclusive offers to guests, increasing local engagement.
Concierge Supervisor
Jun 2014 – Dec 2017
Elite Resort & Spa
Los Angeles, CA
  • Trained and mentored new concierge staff, fostering a culture of excellence in customer service.
  • Implemented a guest feedback system that improved service delivery and reduced complaints by 25%.
EDUCATION
Bachelor’s Degree: Business Administration
Jan 2013
University of California
Los Angeles, CA
certifications
  • Certified Hotel Concierge – Les Clefs d’Or – 2019
Slate Grey
A minimalist and highly professional single-column resume template featuring a clean layout with black typography on a white background. The candidate’s name is prominently displayed in a large, bold font at the top left, with contact details elegantly placed right below.
  • (555) 123-4567
  • emily.johnson@example.com
  • Los Angeles, CA, 90001
SKILLS
  • Leadership
  • Client Retention
  • Luxury Service
  • Crisis Management
  • Event Planning
  • Negotiation
  • Budget Management
  • Team Development
Emily Johnson
SUMMARY
Highly experienced concierge with over 10 years in the hospitality industry, specializing in high-end service delivery and guest relations. Proven ability to lead teams and create memorable experiences for diverse clientele. Expertise in managing complex requests with discretion and efficiency.
WORK EXPERIENCE
Head Concierge
Jan 2018 – Present
Grand Luxury Hotel
Los Angeles, CA
  • Led a team of 10 concierges, enhancing service delivery that resulted in a 30% increase in guest satisfaction scores.
  • Established partnerships with local businesses, providing exclusive offers to guests, increasing local engagement.
Concierge Supervisor
Jun 2014 – Dec 2017
Elite Resort & Spa
Los Angeles, CA
  • Trained and mentored new concierge staff, fostering a culture of excellence in customer service.
  • Implemented a guest feedback system that improved service delivery and reduced complaints by 25%.
EDUCATION
Bachelor’s Degree: Business Administration
Jan 2013
University of California, Los Angeles, CA
certifications
  • Certified Hotel Concierge – Les Clefs d’Or – 2019
Monochrome Edge
A sleek and modern two-column resume template featuring a striking black sidebar with white text for contact information and skills. The main content area is clean and white, presenting summary, work experience, and education with clear headings and well-organized bullet points.
Emily Johnson
  • (555) 123-4567
  • Los Angeles, CA, 90001
  • emily.johnson@example.com
SUMMARY
Highly experienced concierge with over 10 years in the hospitality industry, specializing in high-end service delivery and guest relations. Proven ability to lead teams and create memorable experiences for diverse clientele. Expertise in managing complex requests with discretion and efficiency.
PROFESSIONAL SKILLS
  • Leadership
  • Luxury Service
  • Event Planning
  • Budget Management
  • Client Retention
  • Crisis Management
  • Negotiation
  • Team Development
WORK EXPERIENCE
Head Concierge
Jan 2018 – Present
Grand Luxury Hotel
Los Angeles, CA
  • Led a team of 10 concierges, enhancing service delivery that resulted in a 30% increase in guest satisfaction scores.
  • Established partnerships with local businesses, providing exclusive offers to guests, increasing local engagement.
Concierge Supervisor
Jun 2014 – Dec 2017
Elite Resort & Spa
Los Angeles, CA
  • Trained and mentored new concierge staff, fostering a culture of excellence in customer service.
  • Implemented a guest feedback system that improved service delivery and reduced complaints by 25%.
EDUCATION
Bachelor’s Degree: Business Administration
Jan 2013
University of California, Los Angeles, CA
certifications
  • Certified Hotel Concierge – Les Clefs d’Or – 2019
Storm Grey
A clean and professional single-column resume template featuring subtle grey tones and dotted lines to separate sections. The candidate’s name is prominently displayed at the top in a modern sans-serif font, with contact information neatly arranged underneath.

Editable Word & PDF Templates

Our editable Word resume templates allow you to personalize your document quickly. Simply download the template, open it in Microsoft Word, and start customizing your details to create a standout resume.


Editable Google Docs Templates

If you prefer using Google Docs, check out our Google Docs resume template for a seamless editing experience.


Tips & FAQs

Quick Design/ATS Tips

  • Use standard fonts like Arial or Times New Roman to ensure compatibility with ATS systems.
  • Keep your layout simple and use clear headings to make your resume easy to skim.
  • Incorporate keywords from the job description to increase your chances of passing through ATS filters.

FAQs

Are all templates free to download?

While we offer several free resume templates, some premium options may require a purchase.

Can I edit the templates in Word?

Yes, our Word resume templates are fully editable. You can customize them easily using Microsoft Word.

Are your templates ATS friendly?

Absolutely. Our templates are designed to be ATS friendly, ensuring your resume makes it through applicant tracking systems.

Get Started Now

Ready to create a standout resume? Use our resume builder to start crafting the perfect document tailored to your career ambitions.

Build Your Resume

View more customer service resume templates at our service section.